Gomilab's unique blended approach to offshore software development guarantees Customer satisfaction – every time. With offices located in Hong Kong, Gomilab’s management team rub shoulders with US technology multinationals, many of which we have formally partnered…
Gomilab has complete conformance to the five key aspects of Offshore Software Development
1. Strategic Fit
Gomilab recognise that the only way to deliver a successful project is by offering a customer a complete end-to-end service, from pre-delivery engagement to post-delivery support. We partner with our customers, with our expert developers becoming team members.
2. Options Appraisal
Gomilab will help customers to decide whether an offshore software development is suitable for their business needs or not. We pride ourselves in being altruistic and will give honest advice – even if it is not in our interest to do so.
3. Commercial Aspects
Our full management team is based in Hong Kong and not on distant shores. We will always accede to our customer’s wishes and be completely transparent in our costs and proposals. We will also add value to any project where it is effectively identified and agreed by the customer.
Gomilab promises to provide the most cost effective solution for a customer’s business needs. We are flexible with staged payments at agreed milestones, will offer a free “proof of concept” prototype if required and provide new customers with a refund should they not be entirely satisfied with the end of project solution.
Gomilab’s approach to the Software Development Life Cycle (SDLC) takes it several stages further. We take great pride in always delivering to time and within budget. By using short time-boxed iterations, a high level of automated test coverage and continuous integration, we ensure a customer’s project will not overrun due to poor quality control, unpredicted integration issues or undiscovered requirements.
Gomilab’s Blended approach
We are unique in having a full management team available in Hong Kong, made up from former industry principal consultants. By employing directly (not freelancing) the best possible development talent in the world, we are extremely confident that we are setting industry standards and best practice in the offshore software development marketplace.
Outstanding Customer Service Is Paramount
Conventional offshore software development isn’t renowned for its care and attention to Customer Service. Indeed, of the projects and programmes that fail, over 90% do so because of a break down in communications between the two parties. At Gomilab, we put the customer at the focal point of the relationship, quickly building trust and a true partnership. We guarantee to maintain continuous contact throughout and beyond a customer’s project. This is critical to any successful implementation of a true solution.
Security and IP
There have been recent concerns around data and IP protection when offshore software development projects are undertaken. At Gomilab, we will quickly put a Customers mind at rest by thoroughly explaining our unique “modus operandi” together with the securities in place that guarantee complete data and IP protection, at all phases of the SDLC and beyond.